Assistant Manager of Multigenerational Programs – Walters Art Museum, Baltimore, MD


The Walters Art Museum is among America’s most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects. The Walters Art Museum has a COVID-19 Vaccination Policy that requires all employees to be fully vaccinated per the CDC’s definition of full vaccination.

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art with their lives. The Walters’ Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for all visitors. The museum offers challenging and

creative work opportunities by promoting collaboration, teamwork, and a culture that celebrates the diversity and inclusion of all. In December 2020, the museum finalized a set of multiyear diversity, equity, accessibility, and inclusion (DEAI) goals in alignment with the museum’s Strategic Plan and grounded in the following commitments: expand the histories the museum examines and shares; partner with our communities; and center equity, inclusion, and accountability in our culture and decision-making.


The Assistant Manager of Multigenerational Programs supports the development, implementation, and assessment of celebrations and programs for families and multigenerational audiences. Reporting to the Manager of Public Programs and College Initiatives, the Assistant Manager of Multigenerational Programs collaborates on the development of multigenerational programs and manages the administrative and logistical aspects of these programs.

The Assistant Manager is a team member in the Public Programs and College Initiatives Unit within the Learning & Community Engagement (LCE) Department, which strives to increase curiosity, agency, and well-being in our community through creative and thought-provoking experiences. LCE’s work is grounded in the museum’s commitment to diversity, equity, accessibility, and inclusion. The Assistant Manager will also liaise with external partners and work with colleagues across museum departments in order to realize a range of onsite and digital public experiences.


Under the direction of the Manager of Public Programs and College Initiatives, plan and strategize the production of engaging, accessible, and inclusive programs for youth and multigenerational audiences that align with the Walters’ strategic and DEAI plans and connect with community interests.

  • Collaborate on the development of multi-part programs, including but not limited to our annual Lunar New Year celebration. Multi-part programs are programs with multiple components such

as, but not limited to, workshops, performances, and talks that take place all within a single day or spanning a set of days.

  • Ideate and construct programs that engage and educate youth and multigenerational audiences about art and museums, including programs developed in conjunction with exhibitions and collections.
  • Develop and review educational materials that are grounded in knowledge of child developmental stages, including but not limited to activities connected to art in the Walters collection.
  • Manage administrative and logistical details for all multigenerational programs, which can take place in-person and/or online in a variety of formats and specifications, including but not limited to art-making programs, performances, digital programs, and videos.
  • Consider accessibility needs at the forefront of program planning.
  • Provide onsite support for programs, including but not limited to registering guests, organizing materials and supplies, and liaising with talent, partners, and staff.
  • Research and develop components for the program’s theme or focus that relate to art, culture, and social issues in line with the Walters’ mission, and strategic and DEAI goals.
  • Communicate event logistics to all internal stakeholders by participating in cross-departmental meetings and updating the museum’s internal events database with program details.
  • Gather feedback from all stakeholders impacted by the multi-part program and incorporate it into planning as appropriate.
  • Create registration pages, as needed, on Altru and monitor attendance figures.
  • In dialogue with the Manager of Public Programs & College Initiatives and the Marketing and Communications Department, align on marketing strategies for multigenerational programs and create content, including writing program descriptions, for promotional use.
  • All other duties assigned.

Assist with project management and staffing schedules of all public programs developed by unit.

  • Assist with the supervision of interns, educators, and other staff, including identifying opportunities for training and managing projects and schedules with capacity in mind.
  • Provide project management, administrative, and logistical support for all public programs as needed, which can take place in-person and/or online.
  • Assist with fostering and implementing collaborations with external organizations and strategic partners in program development.
  • All other duties assigned.

Assist in administrative tasks required for programs and maintain departmental records.

  • Coordinate hotel, travel, and other expenses, as needed.
  • Order and organize supplies.
  • Maintain records related to programs, including tracking quantitative and qualitative data for archival and future planning purposes and updating contact lists.
  • Coordinate payment requests and track expenses.
  • All other duties assigned.


  • HS/GED diploma required. BA in Education, Art Education, Child Psychology, or related discipline preferred.
  • At least two years of experience planning and executing events, including multi-part programs, such as celebrations, festivals, performances, and holiday markets.
  • At least two years of experience working with youth or multigenerational audiences.
  • Demonstrated experience working with children and adults effectively; able to think creatively to inform and inspire museum audiences of diverse ages.
  • Knowledge of child developmental stages; experience writing lesson plans preferred.
  • Demonstrated interest in art, museums, and bringing people together in-person and/or digitally.
  • Demonstrated experience developing programs that show a commitment to diversity, equity, accessibility, and inclusion efforts.
  • Demonstrated ability to work across teams and departments through information sharing, open communication, and being an effective partner, for example, by actively listening, providing recommendations in support of shared goals, and respecting the abilities and ways of knowing of others.
  • Effective verbal and written communication skills, including the ability to write for a range of internal and external colleagues with clarity.
  • Effective organizational skills; must be highly attentive to details, including logistical details.
  • Ability to evaluate problems, determine causes of events, formulate, and recommend solutions.
  • Proficient with the Google Suite, Microsoft Word, Excel, PowerPoint, and Outlook.
  • Knowledge of event management software, Altru, and streaming programs (e.g., Streamyard) a plus.
  • A proven record of being an active participant in the rich and vibrant creative community of Baltimore preferred.
  • Ability to speak more than one language preferred.
  • Customer service experience preferred.
  • Regular workweek is Monday to Friday. Some evening and weekend work required.

Annual Salary Range: $45,400-55,400

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