Guest Experience Associate, Multiple Positions Available – Kean University, Union, NJ

Hiring Department: The Galleries at Kean

Guest Experience Associate:

Guest Experience Associates, are responsible for ensuring that visitors of the Galleries

at Kean University or Liberty Hall Academic Center have a positive experience. You will

undergo gallery knowledge training about the facilities and their amenities to address guest

questions. As a Guest Experience Associate, you are to provide excellent customer

service to the visitors during their entire experience. You must also keep an accurate

record of every visitor that enters the gallery performing all check-in procedures for

guests on a daily basis with help of computerized methods as well as ensure

compliance to all safety rules and regulations. Your job duties include being well-informed

on: art exhibitions, featured artists, gallery schedules, all gallery locations, and venue

layouts. Associates must know how to address complaints and resolve any issues

visitors may have or redirect them to a manager who can better address their needs.

Light lifting up to 20 lbs., and frequent standing or walking may be required. Proof of

vaccination required. This is a part-time position.

Requirements and Qualifications

● Bachelor’s Degree

● At least 3+ years of customer service experience

● Excellent listening and communication skills

● Proficient computer skills.

● Flexible schedule

Executive Director Lynette Zimmerman

Contact: Cisely Martin (908) 737-5301

Categories: Job Postings