Hiring Department: The Galleries at Kean
Guest Experience Associate:
Guest Experience Associates, are responsible for ensuring that visitors of the Galleries
at Kean University or Liberty Hall Academic Center have a positive experience. You will
undergo gallery knowledge training about the facilities and their amenities to address guest
questions. As a Guest Experience Associate, you are to provide excellent customer
service to the visitors during their entire experience. You must also keep an accurate
record of every visitor that enters the gallery performing all check-in procedures for
guests on a daily basis with help of computerized methods as well as ensure
compliance to all safety rules and regulations. Your job duties include being well-informed
on: art exhibitions, featured artists, gallery schedules, all gallery locations, and venue
layouts. Associates must know how to address complaints and resolve any issues
visitors may have or redirect them to a manager who can better address their needs.
Light lifting up to 20 lbs., and frequent standing or walking may be required. Proof of
vaccination required. This is a part-time position.
Requirements and Qualifications
● Bachelor’s Degree
● At least 3+ years of customer service experience
● Excellent listening and communication skills
● Proficient computer skills.
● Flexible schedule
Executive Director Lynette Zimmerman
Contact: Cisely Martin (908) 737-5301
Categories: Job Postings